I am the coordinator for the Black Mountain Food Hub and we used OFN embedded in our website.
Since I started as coordinator we have had numerous problems with customers not being able to view the products in the shop if they use a Mac book.
This may be a broadband issue as we are a rural area and seems to be more of an issue in people with lower broadband.
We have resolved in some cases by asking them to download Chrome or Firefox.
Also, others have reported that they can only view if they sign in as a Guest customer.
Either way these issue have lead to frustrations and I am sure we have lost customers as a result of just giving up.
Can anyone give insight as to why Mac book and ipad user can not view our products and order? Has anyone experience similar compliant?
Also, is is possible to get the shop to work on a smart phone, we have also lost customers because products can be viewed and many people prefer to order on their phones on the go these days.
Any thoughts appreciated.